Multi Skilled Technician Carpenter

Bury St. Edmunds, Suffolk
Goodman Masson

We own and manage c.7,000 homes in the east of England, working closely with other agencies and stakeholders within our communities.

It’s a really exciting time to join us. We’ve recently launched our new corporate plan which sets out what we want to achieve over the next 5 years, with new strategies to support our ambitions. These build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes – including our zero-carbon journey – as well as building new homes.

We’ve also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

We are looking for a multi skilled Carpenter to join the Technician team here at Havebury Housing to carry out responsive, planned and void repairs across our various sites around the Haverhill area.

The successful applicant will have a wide knowledge of Carpentry and experience of Plumbing in Kitchen and Bathroom installations would be an advantage.Great customer service is at the heart of what we do, so excellent customer skills and being able to work safely, flexibly and effectively as part of a team is essential.

Requirements

• Deliver a customer focused, broad range of responsive, void and planned repairs to an excellent safety and quality standard
• Undertake multi-trade tasks relative to experience and training, on designated jobs
• Ongoing use of IT Tablets to receive works orders and Safety information, completing jobs in a timely and accurate manner
• Comply with Health and Safety rules and regulations
• Identify any rechargeable repairs and inform the customer and relevant line manager where necessary
• Complete works right first time where possible
• Maintain accurate and appropriate van stock levels
• All employees will work towards seeking Value for Money in all their duties; considering equality and diversity; and taking individual responsibility for tenant and resident involvement

About you

• You will either be qualified by numerous years of hands on experience or have an NVQ 2/3 or City and Guilds relevant carpentry qualification
• You will have the skills to enable you to undertake basic plumbing repairs
• You will be able to demonstrate high Customer Care standards throughout your day to day work
• Be a capable user of Microsoft packages and tablet type devices
• Ability to be flexible in your working hours to support business needs if required
• Have a have a full UK driving licence

Benefits

In return, we are offering

• An annual salary of up to £31,729.15 per annum (depending on experience)
• Company Van, Company uniform, Power tools (Please provide your own hand tools)
• Annual Leave – 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year
• Pension – between 5% – 10% dependant on individual contribution
• Life assurance – a payment of X3 your salary.
• Annual Flu Jab – provided each winter to all employees.
• Competitive medical cashback plan

“We operate a no closing date policy and evaluate candidates upon application. Therefore, please apply without delay.”

Please ensure you fully answer the questions on the application form.

Due to the nature of the role involving working with vulnerable members of society, this post is subject to Basic Criminal Disclosure, which will be carried out when a conditional offer is made